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Our OFFICIAL “Complaints and Reviews” of the book Forbidden Family by Joan Wheeler July 19, 2010

Posted by Ruth in Announcements and updates, Lies in the book Forbidden Family.
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From: Gert McQueen

To Trafford Publishing June 22, 2010

   I have the book, that your company published, called Forbidden Family, by Joan Wheeler. I am writing to complain about the physical breakdown of  the book. I have had the book since February 2010 and in the past 5 months the book is physically falling apart. I am using the book as a  reference guide for what it was described for. I do research, which requires frequently handling of the  book. The cover of the book has a black film coating; it is coming loose from the edges and developing holes along the spine. The pages are beginning to come apart at the seams.  For a book to fall apart in only 5 months is unacceptable.                               Gert McQueen

—– Forwarded Message —-

From: Trafford Customer Support <CustomerSupport@trafford.com>

Sent: Wed, June 23, 2010 1:17:23 PM

Subject: RE: Trafford Contact Us Form

 Dear Gert,

 Thanks for the email.

 I apologize for the inconvenience this may have caused you. Rest assured that we will look into this matter with our printers. As far as I know, all our printed copies are tested and approved by our quality assurance team before being shipped out to buyers.

 Should you need further assistance, please contact customersupport@trafford.com and any member of the team will be happy to help.

 Regards,

 Mitch de Silva

Customer Support Team

Trafford

1663 Liberty Drive

Bloomington, IN 47403

phone: 1-888-232-4444 ext. 3

fax: 1-812-355-4082

Office Hours: Mon-Fri 8am-5pm Eastern

 Please include your Project ID number and title in your email subject line.

 Ruth’s Amazon.com review:

complaint to Trafford publishing: I am writing to complain about the physical breakdown of the book. I have had the book since February 2010 and in the past 5 months the book is physically falling apart. I am using the book as a reference guide for what it was described for. I do research, which requires frequently handling of the book. The cover of the book has a black film coating; it is coming loose from the edges and developing holes along the spine. The pages are beginning to come apart at the seams.  For a book to fall apart in only 5 months is unacceptable. – Gert McQueen

From Ruth Pace – 3 other family members purchased the book (one purchased it for Gert) in December 2009 and have the same complaints of its physical condition.    I have this to say about its content: it is NOT a book of non-fiction, or a “scholarly” work on adoption reform – the author goes out of her way to trash everyone in her life who has ever made her angry. I am her birth sister, referred to as Brenda in the book. Gross lies about me and my character are all over this book, including slanderous things – like I have been arrested and have a criminal record. This is patently false! Other family members have also been trashed. Speaking of trash – this is exactly where this book belongs. I gave it a star rating, as per the website, but it really gets a 5 razz review.

tags: adoption books, revenge writing

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